Mystake Casino Review

Sample for the form of content I can write — Long review.

  • 2400w
  • formal
  • third-person
  • US English
  • medium-KW

Mystake is an international online casino with a strong reputation and excellent game variety. It’s one of the best online gambling platforms. It’s not ordinary to see an online casino with a 4.7 rating on Trustpilot with over 21k reviews. That, however, doesn’t make it extraordinary (setting aside the common criticism of Trustpilot ratings for online casinos) and there are, in fact, many factors keeping it grounded for the worse. We’re going to take a closer look at Mystake based on long-term testing and a lot of community feedback.

  • Excellent game variety
  • Good reputation in the community
  • Supports cryptocurrencies
  • Fast withdrawals
  • Generous bonuses
  • Poor responsible gambling tools
  • Unreliable support at times
  • $50 minimum withdrawal limit

Special disadvantages for US players include a lack of bank transfers and a smaller game library.

Gambling Sections & Game Variety

It wouldn’t be an overstatement to say that Mystake has it all. Here’s a quick summary of what you can expect on the platform:

  • 6600+ slot games including top game providers such as Pragmatic Play, Red Tiger Gaming, Play ‘n GO, Playson, Novomatic, Microgaming, and NetEnt. Only 3200+ are available in the US, however.
  • Pretty dependable odds across sports betting markets. The sportsbook is powered natively without relying on any third-party providers. Amazing perks for betting lovers and a decent live betting section.
  • All popular varieties of live dealer games and game shows are available here, powered by leading providers such as Evolution Gaming, Ezugi, and EGT.
  • Dedicated sections for virtual betting, racing betting, and esports betting.
  • Regular tournaments, original games, and mini games (such as the popular Dino) are available to offer a break from the mundane.

Between these sections, every kind of gambler is bound to find their next favorite. The platform isn’t just about discovering what you already like, but exploring new types of games with unique features, titles from less-known providers, and a bunch of other stuff that offers a thoroughly enjoyable experience.

We’re going to dive deeper into casino games (slots and live casino) as well as betting (sports betting, live sports betting, virtual game betting, race betting, and esports betting) below.

Casino Games

With over 6600 slot games, you’re going to find everything from the most well-known popular game and the latest innovation from a leading game provider to less-known titles and innovative games across themes. Every theme, slot game feature, and type of game is covered here. The popular slots include Gates of Olympus, Sweet Bonanza, Book of Dead, and Big Bass Bonanza. Whether you’re after hold & win games, Megaways, progressive jackpots, bonus buys, or something different altogether — there’s a good chance that it’s here.

Now, let’s get a little technical. The user experience is definitely good, but there’s something to be desired here. There is no demo mode. You can only filter games using some preset categories and the game providers, not themes, features, or RTP. You can add games to your favorites for quick access. The curated lists such as “New Games” and “Exclusive Games” should be updated more often.

Some 3400-ish games are simply unavailable in the US, and that’s a bummer. This includes a bunch of popular titles. It’s not all bad, however. Mystake doesn’t have any anti-VPN policy. You’re free to use any VPN of your choice and play from any IP address without getting flagged. Still, do this at your own peril!

The live casino features almost all leading game providers. Whether you want to relish in game shows such as Monopoly Live and Crazy Train or try your hands at Lightning Roulette, it’s all here. Mystake offers all types of live games ranging from roulette, blackjack, poker, baccarat, and game shows to dice, craps, and even some exclusives. From Evolution Gaming’s XXXtreme Lightning Roulette to Pragmatic Play’s Sweet Bonanza CandyLand, there’s a little something for every type of live casino lover.

Betting

Alright, let’s come to the sportsbook. The main sportsbook is a native one, shared by all Santeda brands. It offers reliable odds and many of the best features you’d expect. There’s a Bet Builder, several bonuses for existing players, and real-time odds for all sorts of games. Soccer is represented in no less than 1381 events. All American sports are covered here as well, ranging from football and baseball to major US basketball, MMA, and ice hockey leagues. If you’re looking for niche game markets such as darts, water polo, and Formula 1 racing, you won’t be disappointed.

The native sportsbook offers odds and betting on a few esports titles such as CS2, Dota 2, and LoL. But there’s a dedicated esports betting section as well. This is more fleshed-out and a little less rough around the edges compared to many esports betting platforms we’ve seen over the years. You’ll find CS2, Dota 2, LoL, Valorant, Call of Duty, Rocket League, StarCraft 2, and Arena of Valor here.

Virtual games are a little underrepresented. If you’re into this, Mystake is probably not the right place to sign up. It does offer many major markets like the World Match Football and the virtual Bundesliga, but the selection is quite limited compared to many peers, especially casinos that focus exclusively on the European market.

With nearly 200 horse race events and 125 greyhound events, the race betting section is another downer here. Though those figures could be sufficient for many, true gamblers will find it lacking, to say the least. US players have a bunch of better options here, for example, FanDuel Racing offers 300+ markets and covers everything from Evangeline Downs to the Horseshoe Indianapolis. DK Horse covers the Breeders’ Cup, Triple Crown, and the Belmont Stakes. Even bet365 is available in 11 states now.

Bonuses

Mystake is well-known for offering generous perks to players — new and existing alike. We’re going to break it down into simpler terms so you can have a clearer understanding.

  • Welcome Bonuses: Mystake offers a hefty welcome bonus of 100% matched deposit (up to $500) on the casino, sportsbook, mini-games, and esports sections. There are also the second and third deposit bonuses on casino games (100% of up to $500 as well).
  • Existing Player Bonuses: There’s a 10% loyalty deposit bonus (cashback), a 35% sportsbook reload bonus, and an insane 10% cashback on all crypto deposits. If it wasn’t for the lower maximum limits of the platform, it would almost be one of the best high-roller-friendly international casinos. The VIP program is also decent with perks spread out over smaller steps, which we always appreciate.
  • Exclusive Bonuses: After all that, Mystake offers a 70% exclusive slots reload bonus, many tournaments, and a 170% crypto deposit bonus if your first deposit is in BTC, BCH, ETH, LTC, XRP, DASH, XMR, or XLM. You also get nice perks through social media giveaways and the 10 free runs on Dino.
  • Sports Betting Convenience: Mystake has a Bet Builder, a FreeBet and FreeSpin promotion, a 3 + 1 free bet provision, and regular event-based offers. This is apart from the first-deposit bonus on the sportsbook and the 35% reload bonus for successive sportsbook top-ups.

The casino has a $20 minimum deposit requirement for the majority of bonuses. The wagering is x10 for the sports bonuses and x30 for the slots. This is pretty moderate, if not low, in our book. No promo codes are required, but the promotions aren’t credited on their own either. This is super important! You have to manually activate your promotions before you make a misstep and lose your bonus claim forever. Always read the terms before playing. We’re quoting the relevant section here:

“Bonus will be credited to your account immediately after your first deposit. Then you should activate the bonus manually. You should activate the bonus first and then play casino, otherwise, you will not get the bonus.”

Bonuses can be stacked.

Community Reputation

Alright, let’s come to the meat of the discussion. As we teased earlier on in the piece, Mystake has a solid reputation in the community. It has a good score on Trustpilot, responding to 95%+ of bad reviews in under a week. This means that even if you’re stuck somewhere, you can expect a response. However, you will most likely not need to go to the abode of complainers in the first place, as the live chat is more than just well-equipped to handle all queries.

It might not be as famed as Bet365 internationally, William Hill and Paddy Power in the UK, or even FanDuel in the US, but you can consider it on par with something like DraftKings. And it’s certainly better than BetFlip.

Now, much like all major casinos without a license from a non-tax-haven country, Mystake is also known to be a little reckless with its players when it comes to setting arbitrary limits, placing temporary holds on withdrawals, and offering half measures in terms of a response when you raise a dispute. In plain terms, what this means is that if you win too much or too often, you might get limited in some way.

  • Trustpilot: 4.7/5 (21k+ ratings)
  • AskGamblers User Rating: 8.8/10 (350+ reviews)
  • Casino Guru Safety Index: 8.4/10
  • No entry on American Casino Guide, Casino.org, and Casino.com

Payment Methods

Okay, so how are you going to fund your Mystake account? Let’s break it down.

First of all, you can use Visa and Mastercard credit or debit cards. The platform supports two payment facilitators here — OMNO and PaymentIQ. They’re not the best at this or anything, but they do have a solid track record as far as security is concerned.

Being in the US, you can’t expect an international casino to offer bank transfers to you. People in the Eurozone can use SEPA for bank transfers or Payop for more convenient transactions. In the US, you don’t have that luxury.

Now, let’s come to our favorite payment method — cryptocurrencies. This is what makes Mystake truly an international casino. Add to that the fact there’s a 170% first-deposit bonus and a 10% cashback on all subsequent deposits if you use crypto and it’s easy to see why Mystake has a solid reputation in the crypto-gambling community.

Without any limits, fees, delays, server issues, or red tape, you can transfer and withdraw using Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC), Bitcoin Cash (BCH), Ripple (XRP), Dash (DASH), Dogecoin (DOGE), USD Coin (USDC), BNB Coin (BNB-ERC20), Monero (XMR), and Tron (TRX). You can also use Binance Pay if you have an account there, which literally allows you to use any of Binance’s 386 supported cryptocurrencies.

Fairness & Safety

It might be one of the later points in our review, but it’s not something we take lightly. Mystake has detailed documentation on its fairness and RNG testing methodologies, KYC/AML policy, refund policy, and dispute resolution. It also has an in-depth terms and conditions page. However, all of this is pretty boilerplate. It’s our job to get down to the microscopic level and upon a close inspection, we found it to be pretty okay.

Promotional terms and conditions are not predatory, but also not very player-friendly (bonuses don’t credit automatically and random limits are placed for regular winners). Only the reputed game providers here make the platform so trustworthy.

All that aside, the SSL of the website is industry-standard. It’s become pretty standard practice here to cut costs and go for Cloudflare for your protection needs (it’s free). That’s not a deal-breaker as Cloudflare’s protection is top-notch and US-based (California servers). At least Mystake isn’t using a free 3-month Let’s Encrypt certificate on repeat!

The track record is spotless and there are no leaks or data breaches reported publicly in the casino’s over 5 years of existence, so that’s a good sign.

  • Policies: Boilerplate, not fully transparent
  • Terms: Decent
  • Security: Industry-standard

Real-World Experience

Now, let’s shift our focus to a few things players often skip.

  • Attention to Detail: The platform has developed over years of user feedback. It has continually improved the interface and experience for players. Whereas you’ll still find the one-off online casino that looks older than Old Vegas, Mystake is a flashy, modern platform to be present on. They pay attention to the finer details. For example, a bunch of icons and logos are all painstakingly in the SVG format, which helps improve loading times, instead of serving a ton of images. The casino is available in 12 languages.
  • Withdrawal Speed: Mystake offers fast withdrawals. This single-handedly makes it a leading casino. However, this is nothing special. We’ve seen comparable transaction speeds in a bunch of online casinos.
  • Customer Support: The live chat is precisely like what one would expect. It has its moments but for the most part, you’re face-to-face with somebody with absolutely no clue how to handle more complex queries. Email support lacks promptness but has better overall reliability.
  • Responsible Gambling: There are absolutely no effective tools or features to set deposit limits, session limits, cool-off periods, or any other kind of locks. Mystake participates in no self-exclusion program either.
  • KYC: Mystake is an international casino serving multiple international markets. As such, they like to keep verification at a minimum. Registration is quick. Identity verification is always minimal and more importantly, very fast. Larger withdrawals down the line often trigger another ID check, but it’s easy to get verified again by providing your bank statement.
  • Limits: Mostly, you have a $7500 maximum withdrawal limit. That’s not high-roller-friendly at all. For deposits, you have a maximum limit of $4000 through bank transfer and $2000 with cards, which is even more limiting. There’s also a weekly limit of $7500 and a monthly limit of $15000, though that can be lifted if you’re a regular.

Final Verdict

Santeda operates 5 international casinos — Velobet, Rolletto, Cosmobet, Goldenbet, and Mystake. Out of all these, Mystake is the overall best, even according to the parent company itself. Since its inception in 2019, the casino has seen a very good response from the international gambling community. The main currency is the Euro, but Americans have it easy here, as transactions are not affected under most circumstances, and cryptocurrencies are also supported. It has a rich variety of games across multiple popular categories, generous bonuses for new and existing players alike, and a knack for attention to detail that we love.

Overall, Mystake is a great platform to sign up on. You will enjoy your time here just as we did. It’s a well-rounded experience with a few downsides, sure, but good enjoyability.

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